Refund policy

Last updated: August 3, 2026

At Root Labs, we want you to feel completely confident in every purchase. If you are not satisfied with your order for any reason, including simply changing your mind, you are covered by our 30-day money-back guarantee.

Our 30-Day Money-Back Guarantee

You may cancel your purchase and request a full refund at any time within 30 days of your purchase date. This applies to all products purchased from our website, with no exceptions or excluded items.

You do not need to provide a reason. Whether the product did not meet your expectations, you experienced an issue with your order, or you simply changed your mind, your refund request will be honored.

No Need to Return the Product

We keep things simple: you are not required to ship anything back to us. There are no return shipping charges, no restocking fees, and no packaging requirements. Once your refund request is received, we process it. That is it. Returns are completely free.

How to Request a Refund

To request a refund, contact our customer support team within 30 days of your purchase date:

Email: support@rootlabshealth.com
Phone: +1 (973) 273-4137

Please include your order number and the email address used at checkout so we can locate your purchase quickly.